1 reviews | Active since Mar 2015
This blew me over!!!!
I had a small mishap with my vehicle and as Discovery is my Insurer I contacted them with regards to submitting a claim. The person I dealt with (Vulindlela Simphiwe Ntsele) total blew me over with his professionalism, the courteous manner in which he handled my claim, his friendly demeanor as well as regular feedback with regards to my claim (without me having to do follow-up by myself which seems to be the norm nowadays). He kept me in the loop all through the process and answered all questions as a well informed member should be able to do.<br> <br> In a time where customer support and friendliness is the exception rather than the rule, he totally outshined everybody I dealt with in a very long time. This really comes as a breath of fresh air and just prove that there are still people out there that takes pride in their job and do justice to their companies. Hell, I am so flabbergasted that all I can say is \WELL DONE BOET!!!!\" "
We are delighted to receive such a wonderful compliment.
Your thoughts and experiences are important to us, but we are especially pleased when the feedback is positive.
We will be sure to share it with Vulindlela and the rest of the team.
Regards,
Sakhe
Discovery Insure
We are delighted to receive such a wonderful compliment.
Your thoughts and experiences are important to us, but we are especially pleased when the feedback is positive.
We will be sure to share it with Vulindlela and the rest of the team.
Regards,
Sakhe
Discovery Insure
