GG
Gopalkrishnan G
1 reviews | Active since Dec 2012
01 Nov 2022, 09:45
third party claim discovery
My car was driven involved in acccident with Discoverys client. To date you are treated by the staff as you dont exist. individuals such as Steven van Niekerk and Vikesh Ganaf are not worthy of been in a customer service environment. I own an old car and cannot afford to buy a new car. Why does discovery staff subject third party clients to maltreatment. to date i have been requested feedback with no response to calls or emails. Why have company contact information if they are uncontactable.
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Gopalkrishnan G's updateReviewer Update
01 Nov 2022, 15:01Good day Discovery Insure
Your partner Net Asses has submitted a trans union dealer guide code as part as their valuation but was not used as they employed a different process to arrive at the settlement which was confirmed by a telephonic recorded call with consultant Nonkululekoko( email provided- ***) which to me is a ********** approach adopted by Net Assess. I have sent an email as per request with my proof of retail value vehicle of the same vehicle with a calculation which I believe is fair. The frustration I have endured by discovery and its staff members which i rate Discovery a 10 for dissatisfaction. If this is not resolved today I wish to proceed to the ombudsman.
Thank You
Your partner Net Asses has submitted a trans union dealer guide code as part as their valuation but was not used as they employed a different process to arrive at the settlement which was confirmed by a telephonic recorded call with consultant Nonkululekoko( email provided- ***) which to me is a ********** approach adopted by Net Assess. I have sent an email as per request with my proof of retail value vehicle of the same vehicle with a calculation which I believe is fair. The frustration I have endured by discovery and its staff members which i rate Discovery a 10 for dissatisfaction. If this is not resolved today I wish to proceed to the ombudsman.
Thank You
GG
Gopalkrishnan G's update01 Nov 2022, 15:01
Reviewer Update
Good day Discovery Insure
Your partner Net Asses has submitted a trans union dealer guide code as part as their valuation but was not used as they employed a different process to arrive at the settlement which was confirmed by a telephonic recorded call with consultant Nonkululekoko( email provided- ***) which to me is a ********** approach adopted by Net Assess. I have sent an email as per request with my proof of retail value vehicle of the same vehicle with a calculation which I believe is fair. The frustration I have endured by discovery and its staff members which i rate Discovery a 10 for dissatisfaction. If this is not resolved today I wish to proceed to the ombudsman.
Thank You
Your partner Net Asses has submitted a trans union dealer guide code as part as their valuation but was not used as they employed a different process to arrive at the settlement which was confirmed by a telephonic recorded call with consultant Nonkululekoko( email provided- ***) which to me is a ********** approach adopted by Net Assess. I have sent an email as per request with my proof of retail value vehicle of the same vehicle with a calculation which I believe is fair. The frustration I have endured by discovery and its staff members which i rate Discovery a 10 for dissatisfaction. If this is not resolved today I wish to proceed to the ombudsman.
Thank You