pM
portia M

1 reviews | Active since Nov 2016

14 Nov 2016, 15:16

they take more than three weeks to book assessment for your car. It's now alsmost a month me waiting for assessment report.

<p>I have been waiting for assessment report for more than three weeks after being involved in a car accidendent. They do not even call to tell me what is delaying them. Everyday I have to call them using airtime and the person responsible for my case never picked up her land line. So i have to call their call center which will take me about 15 minutes before i can talk to someone. That someone will tell me the same story I hear everyday...waiting for assessment report.</p> <p>I no longer know what to do guys. Can someone help me.</p>

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Replies (1)
Discovery Insure
Discovery Insure's reply14 Nov 2016, 16:02
Official

Hi Portia

Thank you for affording us time to speak in this regard.

We have confirmed that the assessment report will be available on Wednesday, we'll provide you with an update accordingly.

Regards

Thabani