RG
Rynhard G

1 reviews | Active since Mar 2021

19 Apr 2024, 14:40

They don't even reply.

The Discovery app keeps crashing on my phone, made them aware of this in October last year, made a complaint in March and sent emails to DPSqueries and they haven't even rep**** yet....

I need the app's tracking for my fuel log at work, nevermind should I get into an accident they will tell me that the app doesn't work and won't pay out.

Honestly if this is discovery's service just save yourself the effort and get a different service provider...

0
Replies (2)
Discovery Insure
Discovery Insure's reply19 Apr 2024, 14:57
Official
Good day Rynhard
 
Thank you for sharing your concerns. Our sincere apologies for any inconvenience that may have been caused. We have since escalated the matter to the relevant management team for a solution with haste.
 
 A member of our team will further contact you.
 
Regards
Discovery Insure

Best regards,

Discovery Insure
Discovery Insure's reply19 Apr 2024, 15:02
Official
It would be greatly appreciated if you could provide us with additional details regarding your complaint, such as Policy number. This will assist us in expediting the resolution process and providing you with the appropriate assistance.

Best regards,