They Don't Care.

<p>My Name is Dumisani Mahlangu.</p> <p> </p> <p>My Windscreen on a Citroen DS3 got shattered by a Stray Glass Bottle on The N1 on Friday Evening, 17th March.</p> <p> </p> <p>We then Submitted the Claim On Saturday 18th March with Case Number and everything.</p> <p> </p> <p>Its Now Thursday, going for the Week Anniversary and nothing has still been done about the Windscreen.</p> <p> </p> <p>Problem is my Discovery Broker authorized Autoboys to fit the Screen. The Autoboys branch said they are not in stock of the Windscreen and will probably On have it for fitting by next week Thursday , 31 March 17.</p> <p> </p> <p>This is Discovery and I doubt that AutoBoys is their only service provider. They literally threw me to communicate with these people and left me for dead. No check up or further follow up!</p> <p> </p> <p>Bear in mind that Glassfit is alos their service provider but no calls were made to enquire with them over The availability of the Windscreen.</p> <p> </p> <p>Now I have been driving around with a Shattered Windscreen for close to a week now.</p> <p> </p> <p>They are very insensitive and do not care, as it seems once a service provider is authorized, it now remains You and the service providers problem.</p> <p> </p> <p>The Claim number is: ********** .</p> <p> </p> <p>This is just to expose and warn everyone that we pay these people Month to Month and they still don't maintain the same sensitivity we would like to sort out our issues. I am disgusted as even if Citroen parts might not be a readily available... I am sure other Service providers besides Autoboys should have the Windscreen in stock, but they don't wanna enquire and put in the effort to enquire as they have authorized Autoboys, therefore leaving the consumer stranded and Susceptible to unnecessary traffic fines due to their incompetence.</p> <p> </p> <p>Watch Out For Discovery! Their Supposed Efficiency Is All A LIE!</p>