They do not take their customer seriously, and they inconvenience the customer

They do not take their customer seriously, and they inconvenience the customer. I have canceled the policy with them, and they did not implement my rerest until they deduced my account, and I had to call the every day to give back my refund. When I started to ask for a refund, that was only when they wanted to call me and provide me with a better offer than the one I was provided by their ather competitor