They are useless

4 June I was involved in an accident, took over 2 months to get my car back on 15 August. Upon collecting my vehicle I was not happy with the work done on my vehicle & had to take it back multiple times & still my vehicle is not 100%. Also upon collecting my vehicle I discovered my factory fitted radio is no longer working, not even getting power. Arrangements were made for Rite Fit to collect & inspect the radio & according to them they CANT say if its accident related or not & Discovery insure wont pay. (Radio was in perfect working order the day of accident)<br> Sent Claim dispute email on 7 September to get an email back with a ref no saying I will be contacted within 24rhs, no one called. Sent email again on 14 Sept, got 2 new ref no again saying will be contacted within 24hr but NOTHING. <br> To top it all I still did not get feedback for the mail I sent to claim back my cellphone bill of calls I had to make during my claim process as Discovery did not care to call me and update me!!<br> I feel like canceling my insurance with DI and go back to OUT SURANCE who is more expensive but way better service!