HM
Handsome M

1 reviews | Active since Feb 2026

12 Mar 2026, 07:02

The worst vehicle insurer ever

If you ever want peace of mind, please do not ever insure your vehicle with Discovery Insure! They have done very little to nothing to resolve the complaint I lodged 2 weeks ago. It's been well over a month since I had a horrific accident that saw my vehicle getting severely damaged. Although a courtesy car was provided, their investigations have taken far too long! I have subsequently received notice of expiration of the courtesy car service, of which I am due to return this morning, yet no communication whatsoever regarding my claim! The assessor has not been forthcoming! I seriously truly regret having entrusted insurance cover with them. I shall never do it again, ever!

0
Replies (2)
Discovery Insure
Discovery Insure's reply12 Mar 2026, 07:53
Official
Good day Handsome

Thank you for bringing this to our attention. We've referred your concerns to our Claims team for investigation and will revert with feedback as soon as possible.

Regards
Discovery Insure
Discovery Insure
Discovery Insure's reply12 Mar 2026, 12:07
Official
Good day

we are sorry that you are unhappy with the outcome of your claim. If you disagree with our decision:
You may make representations to us in writing within 90 days of being informed of the
decision
Should you wish to raise any concerns as to the decision on your claim you may do so in writing
within 90 days to:
The Claims Manager
Discovery Insure
Telephone: ***
Fax: ***
Email: ***
We will endeavour to consider your complaint within 30 days of receiving your correspondence.

Regards
Discovery Insure