1 reviews | Active since Jan 2023
The worst insurer
I was involved in an accident in November 2022, a tow truck was arranged as well as a courtesy car and that was the last time I heard from Discovery. The courtesy car was for two weeks,I called to ask why it wasn't 30 days. I was then told it will be extended. I had no communication from them since. They didn't even communicate with the car rental company, the company took their car and I am still running after Discovery trying to find out the status of my claim or what their arrangement with the car rental company was. Two months later,no work was done on my car and I apparently owe the rental company.
All communication was initiated by me,I have spoken to soooo many of them and was made to hold for the longest time.i still have no solution and no car.
I was shocked to get a call from the rental company 55 days later to say I was escalated because the only communication from you was for the initial 14 days.
I was shocked to get a call from the rental company 55 days later to say I was escalated because the only communication from you was for the initial 14 days.
As a result of your incompetence I am blocked from renting a car anywhere. This means I can't even work.
I still got ZERO calls from you. No TAT on the repairs on my car like you said.just one message I have been getting since November "we are waiting for parts"
As a result of your incompetence I am blocked from renting a car anywhere. This means I can't even work.
I still got ZERO calls from you. No TAT on the repairs on my car like you said.just one message I have been getting since November "we are waiting for parts"