RM
Ryanne M
1 reviews | Active since Oct 2010
29 Feb 2024, 08:51
The worst Insurance Company!
Since my claim that was made on 9 February, and my complaint on 21 February, Discovery Insure promised to investigate the matter and provide feedback, and advise the way forward, and shockingly this hasn’t happened. I’m utterly disgusted by the lack of service received from Discovery. I’ll be lodging a complaint with the Ombudsman. No wonder Discovery Insure was on Carte Blanche. Discovery Insure is by far the WORST insurance company!
Helpful (0)
Replies (2)0
Replies (2)RM
Ryanne M's updateReviewer Update
29 Feb 2024, 09:30I’ve lodged a complaint with the Ombudsman, as Discovery really don’t care about their clients. Since 21 February I was promised that your “manager” will investigate and provide feedback, which never happened.
Reference for the Ombudsman:
OSTICRM:***
Temporary reference number is ***
Reference for the Ombudsman:
OSTICRM:***
Temporary reference number is ***
RM
Ryanne M's update29 Feb 2024, 09:30
Reviewer Update
I’ve lodged a complaint with the Ombudsman, as Discovery really don’t care about their clients. Since 21 February I was promised that your “manager” will investigate and provide feedback, which never happened.
Reference for the Ombudsman:
OSTICRM:***
Temporary reference number is ***
Reference for the Ombudsman:
OSTICRM:***
Temporary reference number is ***
RM
Ryanne M's updateReviewer Update
29 Feb 2024, 09:58Discovery Insure last week Thursday I was informed that an secondary assessor was appointed and that Discovery Insure will have an answer within 48 hours. The vehicle was assessed for a second time last week Friday.
RM
Ryanne M's update29 Feb 2024, 09:58
Reviewer Update
Discovery Insure last week Thursday I was informed that an secondary assessor was appointed and that Discovery Insure will have an answer within 48 hours. The vehicle was assessed for a second time last week Friday.