1 reviews | Active since Mar 2017

13 Apr 2017, 10:06

The worst insurance

<p>After my last review on them I had someone call me from discovery. Everything seemed to go smoothly then the company Monument park also known as LRB projects from klerksdorp was appointed for my building part of the claim. It was down hill from there and discovery doesn't seem to care. I called to complain about the bad timing job Lrb had done amongst other things and I was told by the claims administrator that I should have sat and babysitted the tiler. Like if you hired professional people I wouldn't have to sit with this problem. Discovery needs to wake up, I am definitely leaving this insurance, no professionalism but they quick to take your money. </p>

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Replies (4)
Discovery Insure
Discovery Insure's reply13 Apr 2017, 12:50
Official

We apologize for the inconvenience, we have referred your concerns to our claims management team to query with the service provider.

We will provide feedback once done.

Regards,

Sakhe

Discovery Insure

's update13 Apr 2017, 12:54
Reviewer Update

Oops I meant tiling job. Thanks Sakhe for the reply. I hope LRB projects will be taken off your list of service providers.

Discovery Insure
Discovery Insure's reply13 Apr 2017, 13:27
Official

I have made contact twice and both occasions the phone went straight to voice mail, I have alternatively sent you an email, please respond at your earliest convenience.

's update13 Apr 2017, 16:12
Reviewer Update

Hi. I have rep****, sorry about that my phone battery died.