The Most Disgusting Customer Service

<p>I logged a call on the 16th of November 2016 regarding household contents (1bed, curtains & bedding) which were damaged by the storm. Since then my office was contacted on numerous occasions (even after your assessor Alta, verified all the details with my manager), twice under false pretences whereby your assessor Johan claimed to be looking for a job in underwriting & risk management. Since when is that when you log a claim (which I am entitled too since I pay for my insurance every month) you get treated like a ********. If my claim is this small and your services are so disgusting, I can’t imagine what other people with bigger claims are going through. I have called twice and no one gets back to me. Is this how Discovery runs a business, if so it is of the highest level of disgusting. I AM STILL AWAITING FEEDBACK!</p>