The D in Discovery Stands for Delay Tactics.

I am so disappointed with Discovery Insure brokers Cdynamix. I have been trying to cancel my insurance policy but I have been given the run around for almost 3 weeks now. At first I was advised by the Client Care Advisor, Nkosana that I should not cancel with them because they would try to get me a revised quote for my insurance. I asked Nkosana to get back to me before the COB but instead I was ignored until I followed up the following day and Nkosana's supervisor, Sudesh contacted me saying the same thing. I have been requesting from the 22nd of November 2021 to cancel my policy but still nothing has been done up til now. I do not see the need as to why there needs to be delay tactics when a customer wants to cancel their insurance.