tM
tania M

1 reviews | Active since Mar 2015

24 Mar 2015, 14:53

Thanks Thabisa

I would like to thank Thabisa Mbaliso for assisting with my claim. The frustration of dealing with a certain claim consultant and receiving no response to numerous e mails sent drove me to the verge of spontaneous combustion!!!! Thabisa assisted me despite the fact that my claim was not allocated to her. She was the only one responding to my mails and following up with calls. Many thanks Thabisa!!

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Replies (1)
Discovery Insure
Discovery Insure's reply30 Mar 2015, 12:24
Official
Hello taniamuller,

We are so proud of Thabisa for picking up the slack when the ball was dropped.

It is refreshing to know that she took ownership and resolved your query.

Thank you for your compliment. We look forward to sharing your sentiments with her.


Regards,
Brian
Discovery Insure