Thank you for the prompt assistance with VitalityDrive Nokukhanya Mthembu and Tsholofelo Makgotlwe

I finished my annual TWT multipoint check in January. Somewhere along the internal Discovery processes, my information was not processed, which resulted in a lower cashback for January as well as a lower percentage. I wrote quite a scathing email as I was very disappointed that I had to send my information through manually after I paid for the inspection and ticked all the boxes.

Nevertheless, Nokukhanya Mthembu and Tsholofelo Makgotlwe picked up my query the next day (on a Saturday) and made the necessary corrections immediately. Thank you so much, you have also corrected my perception and improved my experience of Discovery Insure!