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Gideon O

1 reviews | Active since Mar 2021

19 Nov 2024, 19:38

Thank you for keeping your word, Discovery Insurance

Out of desperation, I submitted a post on HelloPeter about Discovery Insurance. This was regarding a third party claim. At that stage, I had no communication from Discovery for more than six weeks or any replies to my e-mails.

Discovery rep**** on HelloPetet the same day, apologizing for my frustration and undertook to look into it for me.

Later the same day I received the settlement documents and I received the pay out today.

Thank you for keeping your word and for sorting out this matter so quickly and efficiently.

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Replies (1)
Discovery Insure
Discovery Insure's reply19 Nov 2024, 19:58
Official
Hi Gideon,
We are truly sorry that you experienced challenges with part of your claim. 
We are however happy that the claim has been resolved to your satisfaction, and are content with the outcome. 
Thank you for the feedback, we value it highly. 
Regards,
Discovery Insure