JVdM
Jacqui Van der Merwe

1 reviews | Active since Jan 2024

19 Jan 2024, 11:23

Thank you Celeste Ndlovu

Please take note that my 5 star rating is for Celeste Ndlovu and not Discovery Insure as a whole. A small and simple theft claim was handled with nothing short of incompetence. By the time my claim was passed on to Celeste I was disgruntled to say the least. Celeste handled everything with the utmost patience and professionalism. My claim was processed, authorized and paid. I am grateful to Celeste for the level of excellence with which she handled my claim. Discovery Insure needs more agents like Celeste Ndlovu.

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Replies (1)
Discovery Insure
Discovery Insure's reply19 Jan 2024, 11:45
Official
Good day Jacqui

Thank you for the great feedback! We are over the moon about your awesome experience with us and look forward to continuously impress you! We'll share the compliments with ­­­­­­­­­­­­­­­­­­Celeste as well

Regards
Discovery Insure