TERRIBLE, UNACCEPTABLE SERVICE

<p>I got a car insurance quote for a car I bought a few days ago with Sylvester Swartbooi from Discovery Insure. He gave me a few options and I went with one I can afford. I clearly stated the make and model of the vehicle as requested and he captured the wrong make. I have email trails that prove our conversation about the make of the car. I noticed the mistake today and called Discovery Insure to rectify it. I was given a new amount which is R300 more than the previous one. I'm basically paying the price for a mistake someone else made, I wouldn't have taken the vehicle had I been told the correct insurance price for it. No one at Discovery Insure is willing to hear me out. I'm extremely dissapointed as this comapny is a reputable one and I also have a medical plan with them. I'm frustrated and unimpressed about the service I received. I have let my friends and family know and will name and shame Discovery for this very major inconvinience that they aren't even trying to rectify. Completely unacceptable. </p>