CE
Cornelis E

1 reviews | Active since Sept 2020

22 Jan 2021, 14:56

Terrible support

I have been waiting for 4 months for Discovery to resolve something. I have tried calling and every time after +-30 minutes on the phone I get told that they will let me know how it goes.

This is truly terrible service from people who have a serious disinterest in keeping their paying customers happy.

0
Replies (3)
Discovery Insure
Discovery Insure's reply22 Jan 2021, 15:32
Official
Good day Cornelis, 
 
 Thank you for bringing your concern to our attention.
 
 Our team will investigate and provide feedback.
 
 Regards,
 Discovery Insure

CE
Cornelis E's update29 Jan 2021, 22:10
Reviewer Update
This is now a week later and I still have not received any form of feedback.
CE
Cornelis E's update16 Feb 2021, 13:03
Reviewer Update
More than 3 weeks have passed since writing this and still nothing has been done.