sH
sheldon H

1 reviews | Active since Jun 2016

15 Jun 2016, 06:51

terrible shocking service from discovery insure claims department

<p>I have had a claim with discovery since 14 April 2016 where my vehicle was rear ended and damage was done</p> <p>where the my vehicle was leaking fluid Caused by incident to be told nearly two months down the line that it</p> <p>is not incident related as the vehicle as*****t was not done correctly . Everytime I have to get feed back from discovery and the repairer (North City panelbeaters) it has been myself as</p> <p>the client phoning them to find out what is the progress with my vehicle or on the claim. All i asking is my vehicle to be repaired correctly and by a competent repairer it has 2 months and i am still waiting for my vehicle and a during</p> <p>high costs being without a vehicle its been exhausting dealing with discovery insurance i would not recommend them to anyone . </p> <p> </p>

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Replies (2)
Discovery Insure
Discovery Insure's reply15 Jun 2016, 14:22
Official

Thank you for bringing this to our attention.

Please be advised we have made contact, however there was no answer.

We will refer to the motor claims team to get information on the reason for the claim delay or rejection, and revert.

Regards,

Sakhe

Discovery Insure

sH
sheldon H's update17 Jun 2016, 11:40
Reviewer Update

Hi Sakhe

i still havent recieved any feedback from discovery claims still waiting more than a day later ???????????

kind regards

sheldon