AS
Alan S
1 reviews | Active since Sept 2009
25 Jan 2022, 09:04
Terrible service: Household Insurance
I have had to do all admin regarding my household insurance claim on behalf of Discovery Insure. I might as well move my service. The claims consultant assigned has not made contact, their number doesn't exist either. I have not received a single call regarding my claim, I've had to follow up three times, my calls are being dropped today. Where can I escalate this to and get some service?
Helpful (0)
Replies (3)0
Replies (3)AS
Alan S's updateReviewer Update
26 Jan 2022, 16:26Thanks for the call but still have not received any feedback despite emails and calls.
Service is just getting worse and can clearly be seen by the drop on hellopeter's monthly trust index.
Service is just getting worse and can clearly be seen by the drop on hellopeter's monthly trust index.
AS
Alan S's update26 Jan 2022, 16:26
Reviewer Update
Thanks for the call but still have not received any feedback despite emails and calls.
Service is just getting worse and can clearly be seen by the drop on hellopeter's monthly trust index.
Service is just getting worse and can clearly be seen by the drop on hellopeter's monthly trust index.
AS
Alan S's updateReviewer Update
26 Jan 2022, 16:49Unbelievable, Discovery Insure just took 10 steps back asking to collect damaged items??
This has been done already
I've complained via HelloPeter
4 consultants involved plus whoever called me about the HelloPeter complaint
What is going on?
This has been done already
I've complained via HelloPeter
4 consultants involved plus whoever called me about the HelloPeter complaint
What is going on?
AS
Alan S's update26 Jan 2022, 16:49
Reviewer Update
Unbelievable, Discovery Insure just took 10 steps back asking to collect damaged items??
This has been done already
I've complained via HelloPeter
4 consultants involved plus whoever called me about the HelloPeter complaint
What is going on?
This has been done already
I've complained via HelloPeter
4 consultants involved plus whoever called me about the HelloPeter complaint
What is going on?
Discovery Insure's replyOfficial
08 Sept 2022, 12:42.
Discovery Insure's reply08 Sept 2022, 12:42
Official
.