Terrible Service from Discovery Insure

<p>I am in the wrong as I did not pay my premium for April (R1458.65), due to unforeseen circumstances, however I am willing to pay that at the end of May. So you guys can deduct 2 installments at the end of May.</p> <p> </p> <p>I am very disappointed with Discovery’s treatment of me and the conduct of my insurance.</p> <p> </p> <p>I received an sms and email asking me to make an appointment to have the DQ tracker removed, so I called in to the call centre and was told that I needed to do a new quote and this policy has lapsed!!! Not even LIFE INSURANCE behaves in this manner. Apparently there was no other way to get this done. So I went ahead and did a new quote, only to be told my new premium is going to be R2046!!!! How does this get so high????</p> <p>I haven’t claimed for anything from you guys – I haven’t even activated the Money Back option…..so this kind of treatment is terrible.</p> <p>I am still willing to pay the R1458.65 per month and you can take off 2 premiums at the end of this month if necessary. If the premium stays at R2046, then I will move to another insurer.</p> <p> </p>