CS
Christo S

1 reviews | Active since Jan 2012

23 Sept 2020, 15:55

Terrible Service

After months of struggling to get answer on why my Vitality Active Rewards is still not active, I have posted on Hello Peter (14 September 2020) about how useless this company is. Up until now nobody at Discovery Insure made any attempt to contact me. If you do not fix this issue by Monday 28 September, I'm cancelling my policy

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Replies (2)
CS
Christo S's update23 Sept 2020, 16:41
Reviewer Update
Just missed a call from a guy (who left a message) from Discovery Insure who claims there is nothing wrong on their side and telling me to install the latest app. -- I have the latest app installed 5.0.9 (iOS). Still doesn't explain why my Vitality Active Rewards does not work at all
CS
Christo S's update01 Oct 2020, 08:53
Reviewer Update
So I submitted screen shots to Thami & Jane (who contacted me) a week ago alongside the screen shots that I shared with Discovery Insure on a number of occasions (It was ignored). Up until now I have not yet received any feedback. Typical.