Terrible service

Extremely disappointed and annoyed at the lack responsibility dealing with my refund query. I have been waiting over 11 days for discovery insure to call me back and finalize my refund for a service they had charged me that was never requested or actioned.

Pathetic query resolution ability and no interest in helping a client . They will call you every hour when they want sales but never call you when they need to give you feedback and resolve your query.