Terrible Service at Best

<p>On the Wednesday 15 June 2016 i had a accident wiht my volkswagen Polo. The following Monday the car was assesed and the Wednesday booked taken to the authorised repairer for service. Today on 24 June i am informed by the repairer that my car will be repaired that my car will be repqaired within 8 days from when the parts are recieved. Previously it was communicated 8 days from when i drop it off. So essentially it would take +-2 weeks to repair.</p> <p>Stuck with no means of transport . I then contact my insurer Discovery Insure to request a courtesy vechile. Only to be informed by the claims administrator that my comprehensive cover does not include courtesy vechile . I was not informed at the time of taking the insurance cover of this at the time of taking the insurance.</p> <p> </p> <p>After this claim i will be sure to cancel this policy.</p>