Terrible Service Assessment Dept

Assessment Scheduling Department has no idea on how to do bookings.

You in a situation but must still be put out of your way to accommodate them, what ever happened to the Client is king?

Booked on the 27th of May without my knowledge, I just received an SMS - not checking if I'm Available.

booked again on the 30th, get to the Panel Beater and find out I was incorrectly booked for the following day.

I must take time out of my job, make phone calls, escalate issues, get no help from speaking to the managers.

I am appalled at the services rendered, with me being a long standing customer having all my portfolio's in one basket, thought ill be treated with dignity and respect.

I'm now on the line for 15 mins + for my call to be answered.