SC
Suanne C
1 reviews | Active since Feb 2023
24 Feb 2023, 09:38
Terrible Service!!
Highly disappointed with the service received from Discovery's insurance department. They just don't communicate. My claim was allocated to Stephen Van Niekerk in October last year, due to not being able to get information the matter was escalated to his superior Brad Kruger who then also ignored me and passed the buck to Winnie Tshabalala who surprise surprise has alss failed to acknowledge my plea for assistance.
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Replies (1)Discovery Insure's replyOfficial
24 Feb 2023, 09:52Dear Suanne,
Thank you for raising your concerns.
Our apologies for the inconvenience experienced.
We have made the relevant management team aware of your concerns and contact will be made soonest.
Regards
Discovery Insure
Thank you for raising your concerns.
Our apologies for the inconvenience experienced.
We have made the relevant management team aware of your concerns and contact will be made soonest.
Regards
Discovery Insure
Discovery Insure's reply24 Feb 2023, 09:52
Official
Dear Suanne,
Thank you for raising your concerns.
Our apologies for the inconvenience experienced.
We have made the relevant management team aware of your concerns and contact will be made soonest.
Regards
Discovery Insure
Thank you for raising your concerns.
Our apologies for the inconvenience experienced.
We have made the relevant management team aware of your concerns and contact will be made soonest.
Regards
Discovery Insure
