Terrible service

I logged a call last year for a leaking pipe in my house. When plumbcrew came out they detected 2 leaks one in the kitchen and one in the bathroom only the leak in the kitchen was fixed I have called numerous times for them to return to fix the leak in the bathroom with no joy I keep getting assured the claim has been reopened and they will get the plumbers out I am still waiting. This is absolutely disgusting I do not see why I need to log a new claim and pay a excess again for something that should have been fixed at the same time as the kitchen. In addition to this frustration I also have to keep paying more on my utilities as I am being charged more for water as it is leaking. will Discovery reimburse me for this added expense I highly doubt it. Please just fix the leak!!!!!.