Terrible Service

I received a quote from Discovery on the 29th of June and after receiving the policy schedule I noticed several errors and requested that they be fixed. I didn't receive any feedback and then requested that they rather just cancel the policy twice. It has since been two weeks and they still haven't sent me a confirmation letter that the policy has been cancelled. If it takes you over two weeks to cancel a policy that hasn't even started yet then I can't imagine how terrible the actual claims process would be.