SS
SARIKA S

1 reviews | Active since Apr 2010

20 Oct 2017, 11:21

TERRIBLE SERVICE

Its amazing how when an insurance company tries to get you to join they are so helpful and will try their utmost best to sell their company to you. once we decide to take the insurance everything changes. the attitude of the assistant changes they sometimes dont reply to emails and hate to assist-they refer you to someone else. our house was badly damaged due to the terrible storms we experienced last week-now they refused to cover. he said that he was going to get his manager to contact me but never did- very disappointed. ever so regret changing insurance companies.

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Replies (2)
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SARIKA S's update20 Oct 2017, 14:09
Reviewer Update
Good day. they sent a accessor today- and the started repairing the roof today. so i would like to the cancel this complaint. my aplolgies for the inconvenience
Discovery Insure
Discovery Insure's reply20 Oct 2017, 15:09
Official

Dear Sarika.

Thank you for bringing your concerns to our attention, please be advised that we have made contact this afternoon to attend to the issues raised.

We are happy to read that the issue has been sorted.

And we apologise for the inconvenience experienced.

Regards

Discovery Insure