Terrible service

I had decided to use Discovery Insurance for my short term insurance (new vehicle and household). The main reason being that their mission of creating a nation of better drivers really appealed to me. As far as I understood this mission, it is a two way street. Discovery offers something and in return I do my best to be a better driver. But like always, Discovery did not step up. Firstly, according the DQ track system Fourways is in an outlying area. When I asked to speak to a supervisor about this, all supervisors were \conveniently busy". Secondly"