AM
Azania M

1 reviews | Active since Aug 2022

24 Feb 2024, 00:34

Terrible onboarding process

Terrible on boarding experience 💔

0
Replies (2)
Discovery Insure
Discovery Insure's reply24 Feb 2024, 08:01
Official
Dear Aznia Thank you for bringing this matter to our attention. Please accept our apologies for any inconvenience experienced.

The matter has been escalated relevant management team for their immediate attention. Regarding Discovery Insure

Discovery Insure
Discovery Insure's reply26 Feb 2024, 08:05
Official
Good day Azania

Please be assured that we take this matter seriously and will work hard to rectify the situation to your satisfaction. We value your business and want to ensure that your experience with us is exceptional.

It would be greatly appreciated if you could provide us with additional details regarding your complaint, such as Policy number or I.D number. This will assist us in expediting the resolution process and providing you with the appropriate assistance.

Once again, we apologize for any inconvenience caused, and thank you for bringing this matter to our attention.

Regards
Discovery Insure