AS
Annique S
1 reviews | Active since Feb 2022
28 Feb 2022, 12:33
Terrible experience - dragging out the process
Terrible experience trying to sort out my insurance for my vehicle . They send us to a panel beater that took forever to fix the damages, and what a poor horrifying job. We escalated the problem. No feedback no fixing no solution , nothing. Will think twice before using Discovery Marsh again.
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Discovery Insure's replyOfficial
28 Feb 2022, 17:59Good day Annique S
We apologize for the inconvenience and disappointment that you experienced in dealing with us recently. We assure you that your complaint and feedback will give us the opportunity to remedy the problem and help to improve our service further.
Regards
Discovery Insure
The matter has since been escalated to the relevant management team for a resolution with haste.
Regards
Discovery Insure
We apologize for the inconvenience and disappointment that you experienced in dealing with us recently. We assure you that your complaint and feedback will give us the opportunity to remedy the problem and help to improve our service further.
Regards
Discovery Insure
The matter has since been escalated to the relevant management team for a resolution with haste.
Regards
Discovery Insure
Best regards,
Discovery Insure's reply28 Feb 2022, 17:59
Official
Good day Annique S
We apologize for the inconvenience and disappointment that you experienced in dealing with us recently. We assure you that your complaint and feedback will give us the opportunity to remedy the problem and help to improve our service further.
Regards
Discovery Insure
The matter has since been escalated to the relevant management team for a resolution with haste.
Regards
Discovery Insure
We apologize for the inconvenience and disappointment that you experienced in dealing with us recently. We assure you that your complaint and feedback will give us the opportunity to remedy the problem and help to improve our service further.
Regards
Discovery Insure
The matter has since been escalated to the relevant management team for a resolution with haste.
Regards
Discovery Insure
Best regards,