1 reviews | Active since May 2016

11 May 2021, 16:12

Terrible Discovery Insure Call centre Quotes.

Have been trying/waiting 2 months for quote. Yesterday i logged on to Discovery and requested quote, uploaded my existing policy as requested and an hour later a call agent contacted me. HOWEVER, firstly I had to give all the vehicles details over phone so uploading was a waste. He then gave me a price and asked if he coulkd start debit orders next month. I rep**** saying please sedn me the quote so that I can go over. Reply was that tyhey do not do that. Very very client unfriendly, would be concerned about lodging a claim if insured through them.

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Replies (1)
Discovery Insure
Discovery Insure's reply12 May 2021, 08:46
Official
Hi Zac,

Thank you for bringing this to our attention.

We will make contact with you to look into this matter and assist.

Regards,
Discovery Insure