SK
Shamir K
1 reviews | Active since Dec 2018
27 Dec 2018, 08:44
Terrible Discovery Insure
What a terrible experience with Discovery Insure, I moved over from Santam in November 2018, and in December Discovery debited my account for 2 months instead of one. I was promised since the 19th of December I will be credited for the one month. Every day was a new call centre agent promising me it was done and the money will be on my account. Today is the 27th and still nothing, sad when a company this big gives out this customer service to a new client. I will be moving back to Santam in the new year. Stay away from Discovery Insure.
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Replies (1)Discovery Insure's replyOfficial
27 Dec 2018, 11:03We apologize for the inconvenience and disappointment that you experienced in dealing with us recently. We assure you that your complaint and feedback will give the opportunity to remedy the problem and help to improve our service further.
Regards
Discovery Insure
Regards
Discovery Insure
Discovery Insure's reply27 Dec 2018, 11:03
Official
We apologize for the inconvenience and disappointment that you experienced in dealing with us recently. We assure you that your complaint and feedback will give the opportunity to remedy the problem and help to improve our service further.
Regards
Discovery Insure
Regards
Discovery Insure
