Terrible Customer Support

Firstly, I would just like to start off by saying that I am a brand new client of Discovery Insurance and I already have a bad taste in my mouth.

I moved from my previous insurance to Discovery over 3 weeks ago and there was an issue where Discovery double-debted me even after they promised this wouldn't happen.

I have now been waiting for almost 2 weeks for them to pay me back and I already want to move back to my previous insurance which gave me NO hassles!