AG
AMELDA G
1 reviews | Active since Nov 2012
22 Jan 2020, 10:29
TERRIBLE CUSTOMER SERVICE!!!
I logged a house contents claim the 21st November 2019. To date it has not been finalized yet. Nobody responds to my emails. Nobody contacts me to provide feedback on my claim. I have to make contact from my side. I have never experienced such total disregard and disrespect from any company towards their clients. I am not unreasonable. I pay my insurance monthly, yet now, with my claim I'm left out to dry. All I want is prompt responses to the mails I sent. Is this too much too ask????
Helpful (0)
Replies (1)0
Replies (1)
Discovery Insure's replyOfficial
22 Jan 2020, 11:08Good day Amelda
Thank you for raising your concerns.
The matter has been taken up with the relevant management team and are handling it with haste.
Apologies for any inconvenience that may have been caused. More on feedback to you directly in due course.
Regards
Discovery Insure
Thank you for raising your concerns.
The matter has been taken up with the relevant management team and are handling it with haste.
Apologies for any inconvenience that may have been caused. More on feedback to you directly in due course.
Regards
Discovery Insure
Discovery Insure's reply22 Jan 2020, 11:08
Official
Good day Amelda
Thank you for raising your concerns.
The matter has been taken up with the relevant management team and are handling it with haste.
Apologies for any inconvenience that may have been caused. More on feedback to you directly in due course.
Regards
Discovery Insure
Thank you for raising your concerns.
The matter has been taken up with the relevant management team and are handling it with haste.
Apologies for any inconvenience that may have been caused. More on feedback to you directly in due course.
Regards
Discovery Insure