Terrible Customer Service

<p>It has been twee weeks since an attempted theft on my vehicle, it took Discovery Insure a full week to authorise the claim.</p> <p> </p> <p>My vehicle was supposed to be finished tomorrow, today when I phoned to check where I can collect my vehicle I was told that a miscommunication between a service provider and Discovery and the panelbeater has delayed my vehicle repairs by another week.</p> <p> </p> <p>To make matters worse is if it weren't for my calls to the panelbeaters, Discovery wouldn't have even known about the problems on the claim. They have absolutely no interest in the claims and it has been my personal responsibility to ensure all things gets done??? Truely terrible customer service and lack of professional assistance in getting my vehicle fixed. I am strongly considering going back to my previous insurer where things were done good and proper.</p>