sV
sindi V
1 reviews | Active since Feb 2014
28 Apr 2023, 11:54
Terrible Client Service
I logged a claim which was authorized 17th March 2023, to date 28/04/2023. Claim Administrator Demi Loddo, keeps telling me the panel beater, has informed him/her that the parts have been ordered, I keep receiving the same feedback every time I follow up, no lead time to when the parts will be available, and no future date for when the vehicle will be booked for repairs. I am so frustrated, horrible experierence.
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sindi V's updateReviewer Update
01 Jun 2023, 04:30Discovery refuses to change panelbeater to another one authorized by Mercedes after I have indicated my frustrations of the initial one they had given authorization to repair my vehicle. It's been over 2 months going for 3 months and my vehicle has not been repaired. So disappointed and frustrated.
sV
sindi V's update01 Jun 2023, 04:30
Reviewer Update
Discovery refuses to change panelbeater to another one authorized by Mercedes after I have indicated my frustrations of the initial one they had given authorization to repair my vehicle. It's been over 2 months going for 3 months and my vehicle has not been repaired. So disappointed and frustrated.