TERRIBLE CLAIMS PROCESS

Discovery claims process is a one way, only willing to take your money every month and thousands of reasons not to pay out claims. Our washing machine was struck by a power surge (Load-shedding) the machine stopped working and we had a accredited LG technician on our own cost inspect the machine whom reported that the machine cannot be repaired as the motherboard has been damaged and cannot be replaced. Logged a claim with discovery 17 Mar'23 which in return wanted to send their own assessors to inspect the machine, the sent a NON ACCREDITED technician to inspect the machine and his finding was that there is a object jamming the drum causing it not to turn, which it does turn freely!! I have logged a dispute and the dispute has been rejected. I have then again logged a dispute and it has been two weeks without any feedback. I will not recommend discovery insure for anyone!!!!