AB
Anwar B
1 reviews | Active since Jul 2011
31 Mar 2026, 17:52
Terrible call center
30 min wait and counting to cancel policy, pushed from one department to the next. Other insurance company i had to cancel with took 5 min start to end. I'm yet to speak to a human who can help and its 30 min so far.
Helpful (0)
Replies (2)0
Replies (2)
Discovery Insure's replyOfficial
31 Mar 2026, 18:04Good day Anwar,
Thank you for bringing your concerns to our attention.
Our apologies for any inconvenience experienced in dealing with us recently.
We have made the relevant management team aware of your distress regarding the cancelation of policy.
Regards
Discovery Insure
Thank you for bringing your concerns to our attention.
Our apologies for any inconvenience experienced in dealing with us recently.
We have made the relevant management team aware of your distress regarding the cancelation of policy.
Regards
Discovery Insure
Discovery Insure's reply31 Mar 2026, 18:04
Official
Good day Anwar,
Thank you for bringing your concerns to our attention.
Our apologies for any inconvenience experienced in dealing with us recently.
We have made the relevant management team aware of your distress regarding the cancelation of policy.
Regards
Discovery Insure
Thank you for bringing your concerns to our attention.
Our apologies for any inconvenience experienced in dealing with us recently.
We have made the relevant management team aware of your distress regarding the cancelation of policy.
Regards
Discovery Insure
AB
Anwar B's updateReviewer Update
31 Mar 2026, 18:11And still on hold with atrocious music and autmoated apology for the wait...60 min and counting
AB
Anwar B's update31 Mar 2026, 18:11
Reviewer Update
And still on hold with atrocious music and autmoated apology for the wait...60 min and counting