TAXI OWNER : R21
<p>Terrible! Traumatic</p> <p>I had an accident on the 28 April 2107 and my claim was processed and evaluated.</p> <p>To my suprise today I get the mail from the legal department :</p> <p> Please note that we refer to our legal recovery claim for the accident dated the 28/04/2017 against the other party with the Taxi , we did also contact the driver whom we confirmed that he is the owner and he does not cooperate and we conducted a financial enquiry on him and he is In bad financial state , and also debt review listed , so no Court can take further action against him , which means we will unfortunately have to close the legal recovery claim, please confirm if you understand, as we tried to contact you without success.</p> <p> This is unacceptable feedback as their client how can they expect me to pay these damages caused by this man and tell me he is in a bad finance state. How does it help me. I still have a claim not paid from previous claim each time I call i GET different information.</p> <p> </p>
Dear Khabo
We are sorry you find the feedback unacceptable. The excess recovery process is not guaranteed, and if the responsible third party does not have the means to pay, it is with regret that no legal action may be successful.
We understand that you've requested for Tebogo to contact you so he may explain this further. We've requested he does so.
Regards
Thabani
Dear Khabo
We are sorry you find the feedback unacceptable. The excess recovery process is not guaranteed, and if the responsible third party does not have the means to pay, it is with regret that no legal action may be successful.
We understand that you've requested for Tebogo to contact you so he may explain this further. We've requested he does so.
Regards
Thabani
