Taken for a ride

<p>Three weeks ago, 21 Feb 2017 my house flooded due to heavy rains. Be in a client of discovery insure I contacted them and was emailed a list of two companies handling my case. Assessor came out, took picture, asked me to get quotations of my furniture and appliances damaged. All submitted to the insurance last week, the day after it was submitted, we get a call another company is coming to assess content's and might take away the funiture, I allowed them in and while they were here, I get a call to say they were not allocated to my case. Then they suddenly get added and my wait is extended. Now while they are busy with the claim, I hear that they under value my furniture, what am I suppose to do? I bought these things 10 years ago when I got married, you telling me to keep records of that long back, now they say I should get quotes from the companies I bought the stuff from, my lounge suite I bought from a company that was hiring a spot at the mall to advertise their furniture. How am I suppose to remember them from 10 years back. This insurance company keeps complaining about the building people they hired taking them for a ride with high quotes but they taking g me for a ride with under quoting my things. </p>