1 reviews | Active since Aug 2014
Take Your Money Somewhere Else, Putrid Service!
So I complained here before about an issue due to the inxcrease in my policy and also whereby the added product for their vehicle warranty if you claim for a mechanical breakdown it goes onto your claims history whereby other insurance companies can see this and it affects your claims history even though this is a added product. I have with Discovery Insure and they just responded to say they will send it on to management, weeks later I still haven't heard anything even after I went to that post and commented but they do not reply. On top of this I have a claim that has been sent to a supplier that hasn't contacted me for almost 3 months now. I emailed Discovery Insure about this asking for a new supplier but my emails go unanswered. I also had a checkers voucher that does not work at checkers and emailed them, they forwarded it to vitality and that was the end of it, I sent a follow-up email and still haven't received any form of communication. I would honestly NOT recommend Discovery Insure to anyone, as a customer I have tried to reach out but clearly what is available to me is not working. Your service levels has dropped to beyond putrid. My claim number is *** and my reference numbers to all my emails is Vitality Mall Checkers Voucher -WRefNo#***#- -MailRef#***#-
