Take your business elsewhere

<p>Imagine my surprise when I called your call center today to review the policy I have for insurance only to be told in (a round about way) by Lance that it would probably be better for me to take my insurance elsewhere as you would not consider reviewing my policy to be in line with that of a competitors quote.</p> <p>After all these years and yes even though I had 2 claims this last year, I find it appalling that this is the way you choose to do business. I actually would have preferred to speak to someone in retention's team rather than just getting some BS flung at me about all the extras which frankly amount to nothing. If anyone would actually like to talk to me about this please can a manager from theretention's team call me and we can discuss this failing which i will probably take my insurance elsewhere....</p>