T**** Mbatsane
It was a pleasure having T**** assisting me with a problem with my July petrol fill not reflecting on my Dashboard. I have recently moved to Discovery Bank and can only assume that there was some glitch in the system that caused the payment not to reflect. T**** professionally asked whether I could get the July transactions from Bank and send to him as proof, which I did. Within a few hours he had the system correctly updated.
Such a pleasure working with someone who is proactive and takes ownership of the issue. Unlike so many call centre people of today.
Thanks T**** - Discovery needs to look after you!
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Discovery Insure's replyOfficial
19 Aug 2019, 07:26Thank you for your feedback, we value it highly. Working with clients like yourself make the hours in the office worthwhile and provide much needed encouragement to always give you the best experience.
RegardsDiscovery Insure
RegardsDiscovery Insure
Best regards,
Discovery Insure's reply19 Aug 2019, 07:26
Official
Thank you for your feedback, we value it highly. Working with clients like yourself make the hours in the office worthwhile and provide much needed encouragement to always give you the best experience.
RegardsDiscovery Insure
RegardsDiscovery Insure
Best regards,