Suspensive Conditions that are impossible to meet
<p>Dear Discovery </p> <p> </p> <p>I have recently moved over to your illustrous company in order to house all my policies under one roof. However, I have elected to use the "DQ Track" which you have told me needs to be installed at an authorised installer and to have my car put through the road worthy tests at the same time. You see, I now have an issue - on the DQ Track Appointment site the two centres that are nearest to me are completely booked till the first week of January. With my cover dependent on going to the Sandton fitment centre - it seems I will not be eligible for your product until the new year. How can both of these be fully booked every single day till then? Have you not been in Sandton, the ghosttown, in December? There is no way. I need a booking at either of the Sandton branches and I need it now. Otherwise, I am pretty sure I will need to cancel this policy before it even begins due to the DQ Track appointments availability. I think this would be unfortuante because even though my premium is almost R300 higher than what I am currently paying, the reputaion of this company precedes you. I await your response, soonest. </p>
The Sandton fitment centre is unfortunately fully booked for the month of December as confirmed on the booking site.
There are however other fitment centres that have availability in November and December, I am referring more specifically to the Bryanston fitment centre and the Randburg fitment centre.
Please use these other centres as an alternative so that you may book an earlier date.
Regards,
Sakhe
Discovery Insure
The Sandton fitment centre is unfortunately fully booked for the month of December as confirmed on the booking site.
There are however other fitment centres that have availability in November and December, I am referring more specifically to the Bryanston fitment centre and the Randburg fitment centre.
Please use these other centres as an alternative so that you may book an earlier date.
Regards,
Sakhe
Discovery Insure
Hi Sakhe
Thank you for you response - but I fear that you have missed half of my points made to you. The other options include far drives in peak hours of traffic and if you had taken the time to look the policy before answering the email - you would have seen that I live and work in Sandton and cannot leave the office for a 90 miute window for your overly booked badly run service.
Should you not be in the position to assist effectlively - please put me in touch with someone that can.
Regards
Robert
Hi Sakhe
Thank you for you response - but I fear that you have missed half of my points made to you. The other options include far drives in peak hours of traffic and if you had taken the time to look the policy before answering the email - you would have seen that I live and work in Sandton and cannot leave the office for a 90 miute window for your overly booked badly run service.
Should you not be in the position to assist effectlively - please put me in touch with someone that can.
Regards
Robert
