AE
Adele E
1 reviews | Active since May 2021
18 May 2021, 13:14
Suspended insurance - Discovery
We've been with Discovery for over 13 years, we have Vitality, medical aid and recently also added our 2 cars. Sadly due to financial strain, we couldn't afford the payment for May but my husband phoned them and told them that he will pay the full double amount on the 20th when he gets paid and then the unthinkable happened - I got involved in a huge car accident on the 18th and they point blank refuse to help us, even when we said we could make a payment right now they still refused... So after all these years of completely claim free, this is what I get. So sorry Discovery, I am now cancelling EVERYTHING with you and will never do business with you again.
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Adele E's updateReviewer Update
18 May 2021, 18:46Two days guys!! Two damn days after the grace period!! This after all the years of paying ... We even said we could make immediate payment and still no help!! Covid hit us all VERY hard & we sadly couldn't afford one payment so because of that we are completely financially *****ed... completely!!! So don't even bother responding, I am done with you! Consider everything we have with you cancelled...
AE
Adele E's update18 May 2021, 18:46
Reviewer Update
Two days guys!! Two damn days after the grace period!! This after all the years of paying ... We even said we could make immediate payment and still no help!! Covid hit us all VERY hard & we sadly couldn't afford one payment so because of that we are completely financially *****ed... completely!!! So don't even bother responding, I am done with you! Consider everything we have with you cancelled...