ZK
Zane K

1 reviews | Active since Jun 2020

21 Jun 2020, 21:24

Superior customer service

Had a small emergency this past Saturday afternoon while out shopping with my family. Just a few things i think worth mentioning. Firstly my call was answered almost immediately, didn't have to wait on the line like with most other companies service call centres. I had the pleasure of dealing with Christo Smit from the Discovery Insure team who was extremely efficient and friendly. My issue was sorted out within an hour and i was well informed each step of the way. Thank you Discovery Insure and Christo Smit. Highly appreciate the level of service received.

Regards, Zane Khan

0
Replies (1)
Discovery Insure
Discovery Insure's reply22 Jun 2020, 10:07
Official
Zane K 

We are delighted to receive such a wonderful compliment. Your thoughts and experiences are important to us, but we are especially pleased when the feedback is positive. We will be sure to share it with the rest of the team. 

Regards
Discovery Insure