PH
Paul H

1 reviews | Active since Aug 2017

20 Dec 2019, 15:48

SUPERB SERVICE

Branch: Sandton Person Responsible: Faz Tennant & Fezzy Ndumela Department: Specialist Claims

I was involved in a accident 5 days ago and the staff at Discovery Insure were amazing. As soon as I crashed they called me and helped me through it all. They also prevent a non-authorized towing company from taking my vehicle and then talked me through the whole process and also followed up throughout. My car was written off and they sorted all this out and set up a car hire vehicle for me as well. Their legal team is also on it and claiming back from the Department of Transport as there was a serious diesel spill on the road that caused the crash. I take my hat to all involved and I wish the likes of Eskom could work as efficiently as Discovery. Thanks for making it a great Christmas.

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Replies (1)
Discovery Insure
Discovery Insure's reply20 Dec 2019, 16:08
Official
Good day Paul, 


Thank you for the compliment. We place client satisfaction at the centre of our interaction and it makes everyone, especially the involved representative feel great when clients send us words of praise.

RegardsDiscovery Insure